Pre-Paid Recharge | Telstra
2025.05.14 18:12Publisher: Telstra Name: Pre-Paid Recharge | Telstra Copyrighted By: Telstra Family Friendly: Yes Language: English Skip to main content Telstra Telstra Telstra Personal Business Enterprise Telstra Plus Sign in Telstra Telstra personal Mobile phones Pre-Paid Mobile
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OK Press Escape to close this dialog.Pre-Paid Recharge
Recharge when it suits you
Recharge on the go with the My Telstra app, buy a digital recharge voucher for later, or even set up auto recharge so you can set and forget. Recharge now Recharge fastIt’s easy in the My Telstra app
Already a Telstra customer? Recharge in just a few taps and manage your service easily in the app. Show the previous links Ways to recharge Auto recharge Pre-Paid SIM Kits Why choose us FAQs Help & Support Show next linksOther ways to recharge
Don’t have the app? Explore how else you can easily recharge.
My Telstra Express
No app, no worries.Simply scan the QR code or tap the image if you’re already viewing on mobile for a quick way to recharge.
Digital recharge vouchers
Purchase a recharge voucher to give to someone else, or save it and use it to recharge whenever suits you.
Explore recharge vouchersMy Telstra online
Quickly recharge your Pre-Paid services and save your payment details. You can also check your balance, track your data usage and more.
Eligibility criteria apply to join Telstra Plus.
Recharge in My TelstraRedeem Telstra Plus points
Telstra Plus members can earn points on eligible recharges, and then use those points to redeem on recharges.
Redeem points Close Telstra Plus. Get rewarded just for being with us. dialogTelstra Plus. Get rewarded just for being with us.
Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.
Earn points
Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.
Redeem points
Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.
Enjoy benefits
Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more
Telstra Plus offer
Eligibility criteria apply for Telstra Plus.
Learn more about Telstra Plus
Close Digital recharge vouchers dialogDigital recharge vouchers
Recharge value Recharge voucher link Get $13 digital voucher Recharge $13 Get $25 digital voucher Recharge $25 Get $39 digital voucher Recharge $39 Get $49 digital voucher Recharge $49 Get $59 digital voucher Recharge $59 Get $69 digital voucher Recharge $69 Get $74 digital voucher Recharge $74 Get $120 digital voucher Recharge $120 Get $180 digital voucher Recharge $180 Get $350 digital voucher Recharge $350
Set and forget with auto recharge
Keep it rolling with auto recharge – set up once and you’re good to go.
Sign in
Sign in to My Telstra and select the Pre-Paid service you’d like to set up auto recharge on (ensure it has a current active recharge).
Choose
Select the auto recharge amount you’d like.
Set-up
Select a saved payment method or add a new one and follow the prompts.
Explore Pre-Paid SIMs
Need a plan to get started?Kick things off with one of our Pre-Paid SIM Kits and get connected on Australia’s best and most reliable network.
Explore Pre-Paid SIM KitsWhy choose Telstra?
Australia’s largest mobile network
Our mobile network covers 1 million square kilometres more than any other mobile network.
Find out what coverage is available to you and how to maximise your signal.
See our coverage mapIndustry-leading security
With a cyber security team monitoring our network 24/7, we take protecting our network from suspicious activity seriously.
Unlock more with Telstra Plus
Make the most of Pre-Paid with Telstra Plus. Earn points on eligible recharges to redeem on movie voucher deals, devices and more.
Eligibility criteria apply to join Telstra Plus.
Learn about Telstra Plus Close Telstra Plus. Get rewarded just for being with us. dialogTelstra Plus. Get rewarded just for being with us.
Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.
Earn points
Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.
Redeem points
Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.
Enjoy benefits
Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more
Telstra Plus offer
Eligibility criteria apply for Telstra Plus.
Learn more about Telstra Plus
Frequently asked questions
If I recharge before expiry, what happens to my old recharge?
When you recharge before expiry, you’ll still have access to your previous recharge inclusions up to the original expiry date. Depending on which Pre-Paid Plan you’re on, your unused data may roll over to use with your new recharge.
Your new recharge period starts from the date you recharge your service.
For example, if you recharge your service 5 days before the expiry of your old recharge, you’ll have access to the inclusions of both your old and new recharge for 5 days. Then, you’ll have access to the inclusions of your new recharge, plus any unused data that has been rolled over ( if eligible ), until the expiry of the new recharge period.
Note: Inclusions for your old recharge will be used first.
How do I activate my service?
Head to our Activation portal and follow the prompts.
Can I recharge via SMS?
You can recharge via SMS only when you have a digital recharge voucher. Once you have purchased one, you can send a free SMS to 125 100 with your 12-digit voucher PIN. To view your Pre-Paid balance, you can also text balance , or for more information text “recharge”, to 125 100.
Can I call Telstra to recharge?
Yes, you can call 125 100 to recharge your Pre-Paid mobile service.
What happens if my Pre-Paid recharge expires?
When your recharge expires, you will move into a ‘recharge only period’ until you recharge.
During this period you won’t be able to access data. You’ll still be able to receive calls, but you’ll only be able to make outbound calls to:
The 125 8887 recharge hotline, a free-to-call number for your Telstra Pre-Paid service
Emergency numbers like 000 and 112 - find out more on the Triple Zero (000) website
Freecall phone numbers like Telstra Customer Service on 13 22 00
During this period you’ll have 6 months to recharge. If you don't recharge within that time, your service will be deactivated, and your mobile number may be allocated to someone else.
How do I know my recharge was successful?
Your recharge will show in your main balance within a few minutes. You can check your balance via My Telstra online or in the My Telstra app .
Help & support
My Telstra app
Manage your services, troubleshoot tech issues, contact us via messaging and much more.
Download My TelstraSupport guides
Read our Support section for more information about Pre-Paid plans, mobiles and more.
Go to supportSend us a message
Get in touch while you go about your day, and we’ll help you as soon as we can.
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We're here and ready to help. Find out how to get in touch online, on the phone, or in person.
Contact us Close small How to recharge in the My Telstra app /small dialogHow to recharge in the My Telstra app
You don’t need recharge credit to view your Pre-Paid details or use the app on your device in Australia. However, data charges may apply for downloading the app.
Recharge your pre-paid service with our My Telstra app:
Login to the My Telstra app using your Telstra ID Open the Service tab and choose your pre-paid service Select Recharge now and follow the prompts. Close small How to recharge in My Telstra /small dialogHow to recharge in My Telstra
Sign in to My Telstra using your Telstra ID to view, manage and recharge your pre-paid service on your desktop.
Sign in or Register
Sign in to My Telstra using your Telstra ID Your My Telstra dashboard is displayed If you have multiple pre-paid services, choose the one you want to recharge from the dropdown on the top left of the page Click on Recharge Select your preferred recharge amount Select your preferred payment method Follow the prompts to complete your Pre-Paid rechargeAt Telstra we recognise and acknowledge the existing, original, and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands, waterways, and sky country across the Australian continent. We pay our respects to their Elders past and present. We commit to working together to build a prosperous and inclusive Australia .